Return & Refund Policy

90 Day Money-Back Guarantee and Refund Policy

Here at SmileSkin we understand that it is hard to trust a product that sounds too good to be true. That is why we are proud to offer our 90 Day Money-Back Guarantee.

90 Day Money-Back Guarantee

Try SmileSkin IPL Laser Hair Removal Handset with a 90-day money back guarantee!

How to claim your money back:

You must have purchased our SmileSkin IPL Laser Hair Removal Handset from our website, after the January 31, 2021.

Trial our handset for at least 70 days from the date of delivery, but for no more than 90 days.

You must complete at least 6 IPL handset treatments, ensure that treatments are completed 1 week apart, and take a photo of the area/s you are treating before each of the sessions.

If there are no noticeable results in hair reduction, email your 6 photos to us at with your order number, and we will review your application.

All 90 Day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your SmileSkin IPL Laser Hair Removal Handset.

ALL images MUST have valid time and date stamps.

If your application does not meet our return criteria, you will not be approved for a refund. Incomplete, indecipherable or illegible claims will not be refunded.

Once approved, return our Handset (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.

Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.

Once our handset has been returned to our warehouse, our Handset's purchase price (at the time of order) will be refunded to you.